At Rivaaz Bag House, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 24 Hours to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.
Damage Product Return with in 24 Hours only after 24 hours the item is not acceptable.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange. You will be responsible for any shipping costs associated with the exchange.
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as soon as possible.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at sales@rivaazbaghouse.com or 09988440081.
Changes to Our Policy
We reserve the right to update or change our Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.